Effective Date: [1 April 2025]


Thank you for visiting and shopping at Srikanta Sastri (https://www.srikanta-sastri.org). We strive to provide high-quality customer service to ensure customer satisfaction. However, if you are not entirely satisfied with your purchase, we're here to help.


1. REFUND ELIGIBILITY

Refunds are generally only available for the following:

• Incorrect or Damaged Products: If you received an incorrect item or a product that was damaged during delivery, please contact us within 10 days of receiving your order. We will offer a refund or replacement at no extra charge.

• Refund requests must be made within 15 days from the date of purchase.


2. HOW TO REQUEST A REFUND

To request a refund, please follow these steps:

1. Contact Us: Reach out to our customer support team at [Insert Email Address] with the subject line "Refund Request" and include the following details:

o Your order number or receipt
o A description of the issue (e.g., incorrect or damaged item, dissatisfaction)
o Any supporting images or information (if applicable)

2. Review and Approval: Once we receive your refund request, our team will review your case and contact you within 3 business days with further instructions. If the refund is approved, we will process it within 5 business days.


3. REFUND PROCESS

• Refund Method: Refunds will be issued to the original payment method. Depending on your payment provider, the time it takes for the refund to appear in your account may vary.

• Partial Refunds: In certain cases, we may issue partial refunds based on the circumstances, such as returning only part of an order or a service that was partially used.


4. CANCELLATIONS

• Product Cancellations: You can cancel your order before it ships. Once the order has shipped, we cannot process a cancellation, but you can request a return and follow our refund process.

• Subscription Cancellations: To cancel a subscription, you must do so before your next billing cycle to avoid future charges. Cancellations can be made by contacting us at bugs2beatles@gmail.com


6. SHIPPING COSTS

Refunds for products that require return shipping will not include any shipping fees. You are responsible for the cost of return shipping unless the product was damaged or incorrectly shipped.


7. CHANGES TO THIS POLICY

We reserve the right to update or change this Refund Policy at any time. If we make significant changes, we will post an updated version on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about our refund practices.


9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: bugs2beatles@gmail.com

Website: https://www.srikanta-sastri.org

Mailing Address: Website Administrator (www.srikanta-sastri.org), 229, 7 Cross, Canara Bank Colony, Vidyaranyapura Post, Bangalore – 560 097